A visitor at two in the morning asks whether the black one is available. With nobody to answer, they close the tab and do not come back.
Answers from your real catalogue
Recommendations come from the products and prices in your own store, not from a generic list. What is out of stock is not offered.
- Recommends products from the catalogue, at the right price
- Answers questions about procedures, returns and delivery from the knowledge base
- Hands over to a person when the conversation needs one
Conversations from the site are not lost
Every chat lands in the same screen as conversations from every other channel and attaches to the customer. Questions that had no answer are kept too — and they show you what is missing.
- The same history, even if the customer continues on WhatsApp
- Unanswered questions become suggestions for the knowledge base
This is the one thing you can install for free
The chat for your site is our free plan — no time limit and no credit card. The first seven days are fully open, with up to $20 of AI use on us, and after that it runs on your own AI key. It learns one knowledge base from your site and your catalogue, and carries a small credit line of ours at the bottom.
Why free: after a week of it answering your own customers, nobody has to explain to you what the system does. What each plan includes.
Who this is for
- An online store that gets product questions at every hour
- A service site where the same questions come back daily
- Anyone who wants to know what visitors ask, even when nobody answered